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Meet Canada's leading human resource and management experts! IPM, in conjunction with the Association of Professional Recruiters of Canada, the Canadian Management Professionals Association and the Canadian Association of Assessment Specialists, holds regular chapter events, workshops and conferences featuring recognized national industry expert speakers.

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Calgary Full Day Conference May 1, 2018

Topic:
Today’s Critical Issues in Employment Law presented by Tom Ross, LL.B., Partner, McLennan Ross LLP

Embrace Newcomers into Your Workplace presented by Anila Lee Yuen, MBA, Chief Executive Officer, Centre for Newcomers

Diversity and Inclusion: Best Practices in Recruitment, Employee Development & More presented by Maria Dray, Employment Equity Advisor, Shell Canada and Stuart Young, Experienced Hire Recruiter, Shell Canada

Sign In Your Teams: Connect, Collaborate and Create with Ease presented by Jacqueline Throop-Robinson, CEO, Spark Engagement

Click here for the printable PDF version




Today’s Critical Issues in Employment Law

The legal landscape for employers continues to evolve. Alberta has faced significant changes in its employment legislation, and changes to societal norms are placing new demands and pressures upon employers. It is important to stay up to date with these changes.

This presentation will address:

1) Changes to Alberta’s employment legislation, including the Employment Standards Code and Labour Relations Code

2) The legalization of marijuana and how it will affect your workplace

Click here for information on Tom Ross




Embrace Newcomers into Your Workplace

This session will explore newcomers’ contributions as well as challenges in entering the workforce and provide key recommendations that will facilitate integration of newcomers into the labour market.

Highlights include:

• Newcomers’ profile in general and those served at the Centre for Newcomers

• Positive contributions newcomers bring into the labour market

• Understanding the barriers and challenges that newcomers face and where they get stuck

• What can employers and concerned service providers do to tap their optimum potentials, reduce the barriers and create a more welcoming hiring and retention environment?

Click here for information on Anila Lee Yuen




Diversity and Inclusion: Best Practices in Recruitment, Employee Development & More

Today’s talent is more diverse than ever before- having an inclusive work environment is key to innovating, developing and retaining that talent. Diversity is important, but it has to be partnered with inclusion to be really effective.

Session highlights include:

- Review of the elements of a corporate Diversity & Inclusion Strategy on the business case or importance of Diversity & Inclusion in an organization

- Share how RDS is set up to support the topic of Diversity and Inclusion in the workplace

- Explore details of Shell Canada’s strategy and tactics on Attraction and Recruitment including approach and specific initiatives. Learn how Shell Canada’s practices differ depending on the type of candidates they are recruiting and how you can apply these initiatives in your own organization.

- Examine challenge areas, findings and results as well as ongoing progress for how Shell is evolving on this topic. Learn how to handle accommodation issues and other challenge areas.

Click here for information on Maria Dray

Click here for information on Stuart Young




Sign In Your Teams: Connect, Collaborate and Create with Ease

Take your teams and leaders beyond the basics. Our focus is your success, whether you have a problem to solve or an idea to build.

In today's world, teams are much different than years ago. The traditional "team in a box" no longer serves organizations as well. More often individuals are interacting with people from within their own workplace, other organizations and communities. There is value and strength in being able to easily transition and adapt to each new interaction.

In this very interactive session, discover the Golden Rule of Collaboration at work, build on ideas with proven techniques, deal with people who create barriers and work with mistakes. Obtain practical tools and techniques for everyday use and work with others constructively. Learn how to take your team to the next level and how to apply these principles in both your professional and personal lives.

Click here for information on Jacqueline Throop-Robinson


Calgary Full Day Conference May 2, 2017

Topic:
Today’s Critical Issues in Employment Law presented by Duncan Marsden, LL.B., Partner/Regional Leader, Borden Ladner Gervais LLP

Human Cloud, Gig Economy and the Future of Recruiting in Canada presented by Jeff Aplin, President, David Aplin Group

Maximize Your Role in Successful Organizational Change presented by Laurel Benson, Owner/Principal Consultant, Phronesis Consulting Inc.

Changing Problem Behaviour without Discipline presented by George Raine, President, Montana Consulting Group

Click here for the printable PDF version






Today’s Critical Issues in Employment Law

Managing people today in a truly diverse and changing world has its challenges. The legal landscape for employers continues to evolve. This presentation will address tips and recent developments in the following areas:

*Social Media - an employer's best friend and worst enemy

• Real-life examples of social media issues in the workplace
• Legal framework – Privacy legislation and the “intrusion upon seclusion”
• Employer’s rights to monitoring social media versus an employee’s rights to privacy
• Tips for implementing social media policies in the workplace
• Discipline for social media misuse

*Constructive Dismissal: Recent cases and practical considerations

*Drug and Alcohol Testing: Recent cases and tips on handling this complex issue

Click here for information on Duncan Marsden




Human Cloud, Gig Economy and the Future of Recruiting in Canada

Explore current trends in recruitment and how they are shaping the future of staffing and recruitment in Canada.

Throughout history, the nature of work periodically experiences transformational changes from assembly line workers in the early 20th century to the rise of the knowledge workers around 1990 and now to the gig economy and the human cloud. Understand how the nature of supply and demand of labour is changing in today’s digital economy.

The global staffing industry continues to grow however the pace of change to how the staffing industry is structured is accelerating. Examine the thinking behind some of the largest strategic moves in the staffing industry over the past year.

The recruiting industry is an agency business model however the digital age is quickly changing how candidates and employers connect.

Discuss how industries go from severe labour shortages to high unemployment. Review what you should be telling your children they should learn to be marketable in the economy of the future. Gain valuable insights on how technology is changing models of employment.

Look at the big picture of macro-economic trends affecting employment and link them to the question of what this all means and how it affects you.

Click here for information on Jeff Aplin




Maximize Your Role in Successful Organizational Change

Do you know that the #1 contributing factor to successful change is active and visible sponsorship of that change? This means that how you perform in your role as a leader can mean the difference between success and failure when it comes to the change initiative. Unsuccessful change initiatives not only cost your organization money and waste valuable time and energy, but also mean the loss of opportunities to become more competitive, more efficient and more profitable.

When organizations initiate change, they often engage professional Organizational Change Management (OCM) resources to help manage the people side of the change. However, the role of OCM is not to lead others through the change themselves, but instead to help mobilize and support those within the organization responsible to lead others through the change. This includes working with leaders including the executive, middle management and team leads to support them in managing their people from the current state to the future state with minimal negative implications.

Explore the roles that you as managers may be asked to play and the activities you may be asked to perform in your role of leading people through change. From sponsoring the change at an executive level to helping to champion, communicate, motivate, interpret and role model the change to teams throughout the organization, your role as a leader is critical. Gain an understanding of what you can and should expect if an OCM resource is assigned to partner with you on your change initiative. Learn how to implement truly successful change.

Click here for information on Laurel Benson




Changing Problem Behaviour without Discipline

In this high energy presentation, human dynamics innovator George Raine will show you the proven Turnaround Interview® technique for coaching employees to break bad workplace habits without using or threatening discipline. This technique corrects minor but persistent problems like lateness, excessive breaks, missing deadlines, negative comments, improper use of work time and similar behaviours.

Already proven in manufacturing, high-tech, government, health care and educational settings, this progressive approach to dealing with sticky problems is producing dramatic results in about 90% of cases.

Learn how and why people naturally defend bad workplace habits and why they resist change. Discover how to use that knowledge to overcome the resistance and how to make the change stick. It may not be that easy at first. Review the proven techniques for controlling the flow of the conversation and for phrasing your questions to get the best chance of success. Rooted in a sound understanding of human nature, this new, high-impact approach to employee coaching will get you to rethink your instinctive approaches to these tough conversations with employees.

Click here for information on George Raine


Calgary Full Day Conference April 26, 2016

Topic:
Today’s Critical Issues in Employment Law presented by Tom Ross, B.A, LL.B., Partner, McLennan Ross LLP

Losing Balance, Regaining Control: Alberta’s Economy in 2016 presented by Todd Hirsch, B.A., M.A., Chief Economist, ATB Financial

Communicating for Success and Results: Difficult Conversations presented by Charmaine Hammond, President, Hammond International Inc., Speaker, Consultant

Bring About What You Think About: Change Your Future Today! presented by Eddie Lemoine, International Speaker/Author and Employee Engagement Expert

Click here for a printable PDF.






Today’s Critical Issues in Employment Law

Managing people today in a truly diverse and changing world has its challenges. The legal landscape for employers continues to evolve. This presentation will address tips and recent developments in the following areas:

• Medical Marijuana – Everyone seems to be getting a prescription these days. What are the issues and new developments in respect to medical marijuana in the workplace? What are the accommodation requirements in respect to medical marijuana?

• Constructive Dismissal – Given the current economic turbulence, many employers need to find ways to reduce costs and have had to change terms and conditions of employment. What are the options and risks to make such changes without triggering employee termination claims?

• Employment and Human Rights Update – What new cases and developments should give you hope or fear in addressing the employment issues in your workplace?

Click here for information on Tom Ross




Losing Balance, Regaining Control: Alberta’s Economy in 2016

It’s been a challenging year for Alberta’s economy, but is there a light at the end of the tunnel? The Canadian and global economies remain out of balance, which has weighed down confidence and commodity markets. Here in Alberta, economic stability was lost with a severe slump in oil prices. This has had a painful impact on employment for thousands in our province. But when things are out of balance, regaining control is key. How and when might Alberta’s economy get back on track?

Click here for information on Todd Hirsch




Communicating for Success and Results: Difficult Conversations

Communication is one of the most important elements of individual, team and business success, yet is one of the most common challenges teams face. This presentation provides you with practical and tactical skills and tools that you can implement immediately for positive results, less drama and better results… the courageous dialogue.

In this interactive session, obtain the practical and tactical skills and tools that you can implement immediately for positive results, less drama and better results in the difficult conversation. Learn how to reduce your own anxiety and help to generate a positive and productive outcome for all parties involved.

Whether the situation involves providing feedback about sensitive issues, correcting performance or conveying bad news, this presentation will help you communicate for success and results up, down and across the organization.

Click here for information on Charmaine Hammond




Bring About What You Think About: Change Your Future Today!

Over the past decade, extensive investigation has been done in the study of changing your thoughts to change your life. Eddie Lemoine has researched this concept extensively and shares his insights with thousands of participants from every industry and walk of life.

Eddie’s research-based approach provides participants with immediate techniques they can use in their business and personal lives. This presentation is filled with valuable ideas interwoven with inspiring anecdotes and accented with humour and emotion.

In this high energy session, discuss the three key elements to change your future outcomes. Learn techniques to attract success, abundance, good health and successful relationships. The techniques presented will help implement lasting change.

Participants will discover how to improve business and personal relationships, create more of what they would like to have and less of what they would not, employ the power of emotions, break through feats to achieve higher levels of success, foresee pitfalls along the way and avoid them, achieving the outcome they desire.

Click here for information on Eddie Lemoine


Calgary Full Day Conference April 28, 2015

Topic:
Today’s Critical Issues in Employment Law presented by Tom Ross, B.A, LL.B., Partner, McLennan Ross LLP

Exit Interviews: Retain the Right People presented by Sylvie Mafrica, Consultant, Mafrica Consulting

The Work of Leaders: Connect to real-world demands presented by Murray Janewski, BComm, MBA, President, DiSC Profile Canada

Don’t Worry, Be Happy – How to Reach Maximum Engagement presented by Craig Dowden, Ph.D., President, Craig Dowden and Associates

Click here for a printable PDF.




Today’s Critical Issues in Employment Law

This session will provide an overview of developments in two major areas that impact your business.

• Top Mistakes Made in Conducting Workplace Investigations

Conducting a timely and effective investigation can be a real challenge for HR professionals. Management’s decisions, whether they result in discipline or not, can be successfully challenged and overturned if they are the product of a flawed investigation. Recent case law confirms that poorly conducted investigations can be costly to employers.

Look at ways to improve the quality of the investigations which take place in your workplace. Review practical guidelines, best practices and recent case law examples which will help you better understand when and why investigations are necessary and how to avoid common mistakes.

• Privacy & Technology in the Workplace

Discuss new developments on privacy law as it relates to an employer’s right to view employee personal information and activity on work devices. Is there a Right to Privacy on Workplace Technology? Obtain insights on the pitfalls of “Bring Your Own Device” (BYOD). Also, review the most recent updates on dealing with Social Media.

Click here for information on Tom Ross




Exit Interviews: Retain the Right People

Retention of skilled people is critical for organizations to achieve high performance. When employees leave an organization, they not only take with them their skills and expertise, but also the reasons why they choose to exit. Knowing these reasons can help organizations make changes to enhance an environment that will help retain the right people in the future.

In this session, we will discuss the importance of exit interviews to the recruitment process and company culture and how to best conduct the interview. Explore some of the areas and questions to be asked as well as what you should do with the information. Obtain insights on the challenges which may affect the success of the process and learn what existing employees say about your organization’s exit process.

Click here for information on Sylvie Mafrica




The Work of Leaders: Connect to real-world demands

Based on best practices, ”The Work of Leaders” connects to real-world demands, generating powerful conversations that provide a clear path for action.

Obtain valuable insights into leadership best practices based on work done by Murray Janewski in partnership with John Wiley and Sons. Leadership will be defined as a one-to-many relationship as opposed to the one-to-one relationship that is unique to the field of management. Leadership focuses on tangible steps directed at leading a team toward desired outcomes. Discuss the findings of six years of research and input from over 300 people at over 150 organizations.

Using the framework of Vision, Alignment and Execution, The Work of Leaders encourages leaders to understand their own leadership behaviours and how those behaviours will impact their effectiveness in leading others.

While thought provoking, The Work of Leaders stimulates fresh conversations and perspectives regardless of the leader’s knowledge or experience. It’s an opportunity for leaders at all levels of learning to reflect on how they approach each step of their work. In addition, it encourages reflection and discussion about the team and the organization.

Participants will come away with both the insight and the actions to be able to grow as a leader and to grow their teams.

Click here for information on Murray Janewski




Don’t Worry, Be Happy – How to Reach Maximum Engagement

Stress and burnout in the North American workplace are estimated to cost organizations hundreds of millions of dollars each year. Depression is projected to be the number 2 cause of disability-adjusted life years by the World Health Organization by 2020. With so much focus on the bottom line, the question now becomes, “Does happiness matter?”

The scientific research emphatically and unequivocally states “YES!” This interactive and engaging presentation will discuss the latest findings from the leadership and organizational sciences regarding the many advantages of happiness for our careers, our performance, our health and our bottom line. Using ‘hard data,’ it will make a strong business case that happiness is not just “nice to have”- it is a core component of motivating peak performance. It will also provide attendees with evidence-based strategies that they can bring back to their workplaces to leverage the power of feeling good.

This session will also highlight tangible and practical steps that individuals, teams and organizations can use to create a productive, healthy and vibrant workplace.

Click here for information on Craig Dowden


Calgary Full Day Conference April 29, 2014

Topic:
Today’s Critical Issues in Employment Law presented by Tom Ross, B.A, LL.B., Partner, McLennan Ross LLP

Journey to Engagement: Attract, Retain and Motivate a Winning Team presented by Eddie Lemoine, International Speaker/Author and Employee Engagement Expert

Time Management: The New Focus presented by Marcel Bellefeuille, RPR, Professional Coaching Consultant

Innovation: Applied Innovation for Real People presented by Rick Boersma, Co-Founder Floworks Training, Design & Innovation Expert, Juice Inc.

Click here for a printable PDF.




Today’s Critical Issues in Employment Law

This session will provide an overview of critical HR developments that impact your business. Back by popular demand, Tom Ross will work through recent developments in these key areas:

Accommodating Mental Disabilities
• Overarching Legal Principles
• How do you deal with accommodating mental illness?
• When is enough really enough?

Temporary Foreign Workers
• The Labour Market Opinion (“LMO”) Process and Exemptions to it
• Regulatory Changes
• Transitioning to Provincial Nominee and other Permanent Residence Programs

Privacy & Technology in the Workplace
• Is there a Right to Privacy on Workplace Technology?
• Pitfalls of “Bring Your Own Device” (BYOD)
• Dealing with Social Media

Managers from all industry sectors will gain valuable insights on these legal updates and more. You’ll obtain numerous strategies that you can take back and implement in your organization.

Click here for information on Tom Ross




Journey to Engagement: Attract, Retain and Motivate a Winning Team

Engaged employees are more productive yet statistics show they only make up 25-30% of the workforce. The remaining disengaged employees are costing you money by being half as productive as engaged employees. They also abuse time-off, sick leave, benefits and produce a negative work environment for others. Engaged employees will recommend your organization as a place to work and a place to do business, give higher levels of customer service and work better with their fellow employees.

In this upbeat session, you’ll obtain a proven process to attract, retain and engage your workforce. Discover new ways to attract and retain a winning team, understand the impact of aging demographics and five generations in the workforce and manage and communicate with multiple generations. You’ll learn to recognize your employees’ strengths as a team and work collectively to produce stronger output, understand age, gender and cultural diversity and their influence in the workplace and interpret future trends and their impact on the organization.

Gain valuable insights on how to implement the three steps in closing the engagement gap and truly become an employer of choice.

Click here for information on Eddie Lemoine




Time Management: The New Focus

Most people actually use 60% or less of available work time. When over 38,000 people in 200 countries were queried about individual productivity, a Microsoft survey showed that even though they were physically at work five days a week, they were only productively using three days. Attlasian also reports that 60% or less of work time is actual productive time.

In this session, we will address the link between time management and productivity through the following discussion points:
• How are you allocating your time? How and why should you improve it?
• Attitudes are the key to time management and being productive. Discuss the main attributes of a “Championship Attitude”. Breaking away from the traditional thought processes creates unique ideas. This activity is fostered through a simple discipline tool.
• Process is important when applying different time management techniques. Discover unique ways to utilize your time that are targeted and efficient. By using new techniques, you will manage and produce at a different level.

Participants will acquire specific tools to assist them in managing their time in a new and meaningful way. A different look at motivation will improve personal and professional growth through basic measuring criteria. The implementation of a weekly scheduling tool will boost productivity levels not only in the workplace, but in all aspects of your life.

Click here for information on Marcel Bellefeuille




Innovation: Applied Innovation for Real People

More and more, the discipline of innovation is emerging as a new strategic priority across the public and private sectors. Why? Because innovation can create efficiencies, lower costs and increase profitability. Often enough, the challenge is not in coming up with ideas- it is about the ability of leaders to engage their workforce in a process that transforms how everyone approaches innovation.

An unstructured process such as asking people to sit in a boardroom, “think outside the box,” and wait for inspiration to happen is simply not conducive to innovative thinking. Research shows an “average” group using a structured process will produce 500% more ideas than a so-called “creative” group that uses traditional brainstorming methods.

In this interactive high-energy session, participants will be inspired to foster an innovative work environment of highly engaged employees. Learn about the principles that make innovation work for leaders, how using a structured approach can transform how you solve problems at work and obtain practical thinking tools to stimulate innovative thinking in your organization.

It is possible to create a culture brimming with breakthrough ideas and innovations! This session will certainly transform the “box” from which you currently view innovation.

Click here for information on Rick Boersma


Calgary Full Day Conference April 30, 2013

Topic:
Today’s Critical Issues in Employment Law presented by Tom Ross, B.A, LL.B., Partner, McLennan Ross LLP

Moral Leadership: Doing What's Right for You and Your Organization presented by Craig Dowden, Ph.D., Managing Director, SPB Organizational Psychology Inc.

Bounce Forward: Charting Your Course to Resilience presented by Charmaine Hammond, BA, MBA, President, Hammond International Inc.

Crucial Accountability- What Managers Need to Know presented by Murray Low, Principal and Founder, LeadershipSmarts

Click here for a printable PDF.




Today’s Critical Issues in Employment Law

Managing people today in a truly diverse and changing world has its challenges. The legal landscape for employers continues to evolve. This presentation will address tips and recent developments in the following areas:

• Drug and alcohol testing: What you can and can’t do

• Restrictive covenants: How to tie up valuable employees to protect your interests without getting tied up in knots

• Employment contracts: What works and what doesn’t work?

• What’s new in the world of human rights and privacy law?

Click here for information on Tom Ross




Moral Leadership: Doing What's Right for You and Your Organization

Leadership is one of the most frequently discussed topics in the world of business and receives considerable coverage in the popular and academic press. What are the most effective leadership attributes for both individuals and organizations?

The importance of this question is further accented by the groundbreaking work of the Gallup organization. Their surveys and studies have consistently shown that the number one reason people leave organizations is “poor leadership.” This trend, combined with the recent failures of our institutions and even countries, has created a fervent call for stronger leadership.

Review an evidence-based argument highlighting the critical importance of the “softer” side of leadership. Discover how humility, empathy, happiness and self-awareness/authenticity are key differentiators of peak performance organizations. Although this list may seem counterintuitive to widespread beliefs regarding desirable leadership attributes, a sizeable evidence base has grown showcasing its effectiveness. By drawing on classic and cutting edge research, this session will highlight how moral leadership is not only doing the right thing, but it is the right thing to do for the health of our organizations.

Click here for information on Craig Dowden




Bounce Forward: Charting Your Course to Resilience

Resilience is more than simply bouncing back after change, challenge crisis and adversity. It’s a process of choosing a new course, setting the sails and being the captain in your life (and business).

Now more than ever, the skill and character of resilience is an essential quality for workplaces, teams and business success. Many professionals are experiencing more to do, in less time and with fewer resources and with more changes…. And the expectation of better results! The current economic situation has created challenges and change, and in some cases, uncertainty and even immobility.

Resilience is a critical skill for individuals and businesses to “Bounce Forward” during change. This interactive workshop provides tips, strategies and tools to:

• Explore the seven essentials to the resilient business and team
• Engage in several resilience building, stress management and lifestyle management activities
• Complete a Resilience Action Plan
• Learn how to handle procrastination, workplace fatigue, juggling priorities, managing time and energy
• Explore strategies to ignite resilience both at work and in your personal lives.

This session will challenge participants to reach beyond their current grasp and to excel beyond their expectations.

Click here for information on Charmaine Hammond




Crucial Accountability- What Managers Need to Know

Organizations, teams and people regularly encounter performance gaps, missed expectations and bad or unsafe behaviour. Many organizations suffer from a cultural of collusion. Accountability conversations are avoided because they are thought to be uncomfortable or confrontational. Sometimes people don’t hold others accountable because they don’t want to be held accountable themselves. Fail to have that accountability conversation and the negative impact is predictable. Likewise, an accountability conversation held poorly also will have a predictably negative result.

In the excellent organization, everyone holds each other accountable and all team members apply gentle and consistent pressure for all to execute superbly.

This dynamic presentation will provide you with the skills and strategies to:

• Step up to poor performance, pick the right problem to work on and address underlying motivation/ability issues.
• Hold anyone accountable—no matter the other person’s power, position or temperament—and get positive results.
• Motivate without using power by clearly and concisely explaining natural consequences.
• Enable without taking over by creatively helping others avoid excuses and work-arounds, stay on track and resolve performance barriers.

Many organizations thrust people into leadership roles needing more effective tools and skills to address performance issues. When leaders too frequently use power to ‘motivate’, it is like the old adage that to a hammer, every problem appears to be a nail. This session will provide managers the skills to enhance accountability, improve performance, and ensure safety and superb execution.

Click here for information on Murray Low


Calgary Half Day Workshop May 1, 2012

Topic:
Generational Diversity: Legal Aspects in the Changing Face of the Workplace presented by D. Robb Beeman, B.A., LL.B., Heenan Blaikie LLP

Crucial Conversations® - Tools for Talking When the Stakes Are High presented by Lisa Scott, MBA, Senior Associate, LeadershipSmarts & Executive Coach






Generational Diversity: Legal Aspects in the Changing Face of the Workplace

Is your organization’s human resources management practice “age-friendly”? For the first time, the demographics of the Canadian workplace now include four generations of employees, with each having different approaches to work and expectations in the workplace. Boomers, Generation X, Generation Y, the Millennials- what is an employer to do?

In this lively and interactive session, participants will gain a deeper understanding of the issues facing employers and practical tips on how to successfully manage a multigenerational workforce including:

Accommodating an aging workforce and employees with personal health problems and disabilities
Accommodating employees with increased family care responsibilities
Mandatory retirement and the latest updates on age discrimination case law
Legal options and approaches to ensuring smooth succession planning

Get vital information and bring your questions for our legal expert.

Click here for information on Robb Beeman




Crucial Conversations® - Tools for Talking When the Stakes Are High

Managing across generations requires skillful communication. Anyone can communicate effectively when things are going well - the true test of leadership occurs when the going gets rough.

Whatever the issue–from poor productivity or declining quality to lack of teamwork or strained relationships–it’s likely that you’re experiencing the effects of a poorly held crucial conversation. The ability to master crucial conversations directly affects how well leaders/managers succeed. The inability to discuss and issue is often more damaging than the issue itself.

Crucial Conversations is the foundation of communicating in a way that is completely candid and fully respectful. Ensuring that there is a mutual purpose and mutual respect in place is a winning strategy across all generations.

Discover new ways to use questions and curiosity to invite others to share their thoughts and suggestions. This concept appeals to the universal need for people of all ages to feel safe and respected in conversations. Open dialogue is the goal and leads to better problem solving and better decision making.

Sometimes, people who effectively communicate in normal circumstances become less influential as the conversation gets more intense. Discover new tools to resolve disagreements, build acceptance instead of resistance, speak persuasively and foster teamwork. Learn how to promote the best ideas, save time with fewer meetings, have less disagreement and build more alignment with better decisions made in your organization.

Click here for information on Lisa Scott


Calgary Half Day Workshop October 25, 2011

Topic:
Employment Policies: Don’t Leave Home Without Them! presented by Tom Ross, B.A, LL.B., Partner, McLennan Ross LLP

Workplace Tests: Navigating the Maze presented by Shawn Bakker, Psychologist, Psychometrics Canada






Employment Policies: Don’t Leave Home Without Them!

As we all know, employment policies assist employers in reducing exposure to risk in human resource management. These policies must be consistent, understandable, accessible and easy to administer. While employment policies ensure statutory compliance, they also set out guidelines and information regarding your minimum requirements and “best practices” in the workplace.

There are a number of essential workplace policies that are often overlooked, neglected or forgotten. Learn how to develop and implement some essential policies, why you need them and what they can do for your organization including:

Workplace Violence and Working Alone: Hazard assessment and a policy covering these areas has been a statutory requirement in Alberta for some time now.

Privacy / Information: Collection, storage and use of personal information

Drugs and Alcohol: Prescription medication, duty to accommodate, testing and potential termination.

Computer, Internet, Email, Blackberry Use: Can you monitor employee emails and internet use? Are your employees texting and emailing while driving, and if so, are you potentially liable?

A thorough policy on these issues is your best way to avoid costly litigation.

Click here for information on Tom Ross




Workplace Tests: Navigating the Maze

Most of us have had some experience with workplace tests. We have taken or administered them in one form or another. But with the increasing inventory of instruments available for the workplace, how do you determine the best one for your needs? When used correctly, tests can help organizations hire more effective employees, reduce turnover, and save time & money. Whether you work in management, HR, career development, or coaching, it pays to have an understanding of the available tools and what each can offer.

This session will focus on how to evaluate, choose and implement assessments into your organization in an effective and defensible way. Participants will get an overview of common assessment tools, the pros and cons of different types of assessments, the different uses of assessments and how to choose which tests best meet their needs. Review how these tests can be successfully used in recruiting, retention and employee development.

Gain new insights on the potential of MBTI, Work Personality Index, CPI260, Baron EQi, Strong Interest Inventory, Wonderlic Personnel Test, Watson-Glaser and other tests used to evaluate job candidates, develop employees and coach leaders.

Click here for information on Shawn Bakker






Register three (3) participants from the same organization at the same time and a fourth participant attends FREE of charge.




2018 National HR Awards Gala Dinner
Canadian HR Reporter & Thomson Reuters

September 27, 2018
The Ritz-Carlton, Toronto
Cocktails 5:30p.m. Dinner: 6:30p.m.
Contact: Paul Burton email: paul.burton@tr.com
Phone: (416) 649-9928
Website: www.nationalhrawards.com






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